Class actions and consumer claims target a wide range of everyday practices: damage waivers, damage recovery charges, junk fees, telematics, data privacy, ADA and toll programs. The legal track is about what to change before the demand letter arrives.
Delivered at ICRS 2026, with the abstracts as written. The 2027 program is published in full on the agenda page.
Class actions and consumer claims challenging operational procedures and decisions create risk for both large and small operators. The claims target a wide variety of practices, including sale of damage waivers and other optional products, damage recovery…
Wesly Hurst, PosinelliPresenters, Polsinelli
Leslie Pujo, Plave KochPresenters, Plave KochTrack: Legal, Risk & Insurance
Cost and revenue per unit, remarketing, residual value, embedded vehicle intelligence.
Tech & AIAI tools you can deploy now, agentic systems, revenue management, zero-friction rental.
GrowthDeep discounters, OTA economics, subscription and flexible models, sales tactics.
GlobalInternational track, ABLA + FENALOC, franchising and cross-border growth.
PeopleHiring, training, leadership under volatility, and the ACRA policy agenda.
